Call Volume
2019
Calls
Total
January
66
66
February
74
74
March
8
8
April
May
June
July
August
September
October
November
December
TOTAL
148
148
2018
Calls
Total
January
96
96
February
61
61
March
69
69
April
83
83
May
77
77
June
70
70
July
81
81
August
73
73
September
72
72
October
82
82
November
71
71
December
79
79
TOTAL
914
914
2017
Calls
Total
January
62
62
February
56
56
March
175
175
April
68
68
May
72
72
June
96
96
July
99
99
August
107
107
September
86
86
October
108
108
November
81
81
December
72
72
TOTAL
1082
1082
2016
Calls
Total
January
76
76
February
75
75
March
71
71
April
57
57
May
71
71
June
90
90
July
76
76
August
106
106
September
84
84
October
76
76
November
87
87
December
74
74
TOTAL
943
943
2015
Calls
Total
January
67
67
February
79
79
March
68
68
April
84
84
May
80
80
June
116
116
July
99
99
August
76
76
September
100
100
October
109
109
November
74
74
December
62
62
TOTAL
1014
1014
2014
Calls
Total
January
71
71
February
50
50
March
65
65
April
52
52
May
90
90
June
81
81
July
84
84
August
73
73
September
70
70
October
92
92
November
74
74
December
76
76
TOTAL
878
878
2013
Calls
Total
January
71
71
February
69
69
March
58
58
April
71
71
May
72
72
June
74
74
July
105
105
August
135
135
September
73
73
October
88
88
November
75
75
December
65
65
TOTAL
956
956
2012
Calls
Total
January
59
59
February
58
58
March
58
58
April
74
74
May
78
78
June
82
82
July
80
80
August
78
78
September
67
67
October
108
108
November
66
66
December
81
81
TOTAL
889
889
2011
Calls
Total
January
75
75
February
87
87
March
75
75
April
72
72
May
75
75
June
82
82
July
73
73
August
81
81
September
67
67
October
73
73
November
67
67
December
71
71
TOTAL
898
898
2010
Calls
Total
January
71
71
February
60
60
March
68
68
April
73
73
May
94
94
June
86
86
July
95
95
August
82
82
September
73
73
October
76
76
November
84
84
December
81
81
TOTAL
943
943
2009
Calls
Total
January
69
69
February
72
72
March
75
75
April
67
67
May
91
91
June
73
73
July
68
68
August
59
59
September
70
70
October
72
72
November
68
68
December
85
85
TOTAL
869
869
2008
Calls
Total
January
96
96
February
70
70
March
57
57
April
85
85
May
69
69
June
91
91
July
73
73
August
51
51
September
106
106
October
78
78
November
68
68
December
80
80
TOTAL
924
924
2007
Calls
Total
January
67
67
February
67
67
March
81
81
April
57
57
May
58
58
June
97
97
July
80
80
August
76
76
September
72
72
October
83
83
November
72
72
December
59
59
TOTAL
869
869
2006
Calls
Total
January
63
63
February
58
58
March
68
68
April
73
73
May
75
75
June
85
85
July
91
91
August
83
83
September
73
73
October
74
74
November
71
71
December
87
87
TOTAL
901
901
2005
Calls
Total
January
65
65
February
58
58
March
57
57
April
65
65
May
94
94
June
72
72
July
65
65
August
64
64
September
73
73
October
85
85
November
88
88
December
68
68
TOTAL
854
854
2004
Calls
Total
January
71
71
February
51
51
March
71
71
April
53
53
May
72
72
June
64
64
July
77
77
August
77
77
September
94
94
October
88
88
November
69
69
December
88
88
TOTAL
875
875
2003
Calls
Total
January
66
66
February
61
61
March
80
80
April
258
258
May
69
69
June
63
63
July
60
60
August
96
96
September
51
51
October
72
72
November
99
99
December
73
73
TOTAL
1048
1048
2002
Calls
Total
January
67
67
February
82
82
March
90
90
April
64
64
May
75
75
June
68
68
July
83
83
August
74
74
September
58
58
October
69
69
November
75
75
December
81
81
TOTAL
886
886
2001
Calls
Total
January
72
72
February
70
70
March
45
45
April
88
88
May
65
65
June
77
77
July
73
73
August
77
77
September
77
77
October
92
92
November
82
82
December
73
73
TOTAL
891
891
2000
Calls
Total
January
70
70
February
54
54
March
60
60
April
60
60
May
91
91
June
58
58
July
77
77
August
75
75
September
62
62
October
70
70
November
72
72
December
85
85
TOTAL
834
834